1. Introduction
KLOYZ ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://kloyz.io) and services.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
2.1 Information you provide directly:
- First and last name
- Email address
- Phone number
- Account information (username, password)
- Payment information (for paid services)
- Content of communications you send us
2.2 Information collected automatically:
- Browsing data (IP address, browser type, pages visited)
- Cookies and similar technologies
- Usage data (time spent on site, features used)
- Device information (device type, operating system)
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Send you important communications (notifications, updates)
- Respond to your requests and provide customer support
- Send marketing communications (with your consent)
- Analyze service usage to improve user experience
- Detect, prevent, and resolve technical or security issues
- Comply with our legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information in the following cases:
4.1 Service Providers:
We may share your information with third-party providers who help us operate our website and provide our services (hosting, analytics, payment, customer support).
4.2 Cloudflare:
Our website uses Cloudflare for hosting, CDN, and security. Cloudflare may collect certain technical data in accordance with its own privacy policy (https://www.cloudflare.com/privacypolicy/).
4.3 Legal Obligations:
We may disclose your information if required by law or in response to a valid legal request.
4.4 Protection of Rights:
We may disclose information if we believe it is necessary to protect our rights, your safety, or the safety of others.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest
- Strict access controls
- Intrusion monitoring and detection
- Regular backups
- Staff training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to access: You can request a copy of your personal data
- Right to rectification: You can correct inaccurate data
- Right to erasure: You can request deletion of your data
- Right to data portability: You can request transfer of your data
- Right to object: You can object to processing of your data
- Right to restriction: You can request restriction of processing
- Right to withdraw consent: You can withdraw your consent at any time
To exercise these rights, contact us at:
[email protected]7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve your user experience
- Analyze website usage
- Personalize content and advertisements
- Provide social media features
Types of cookies we use:
- Essential cookies: Necessary for site functionality
- Analytics cookies: To understand how visitors use the site
- Preference cookies: To remember your preferences
- Marketing cookies: To track your browsing (with your consent)
You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with our legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we securely delete it in accordance with our data deletion procedures.
9. International Data Transfers
Your information may be transferred and processed in countries other than your country of residence, including the United States (for Cloudflare) and Israel (our headquarters).
These countries may have different data protection laws than your country. We take appropriate measures to ensure your data is processed in accordance with this policy, including the use of standard contractual clauses approved by the European Commission.
10. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
We encourage you to review this page periodically for any changes. Significant changes will also be communicated via email or through a notification on our website.
12. Contact
For any questions regarding this Privacy Policy or to exercise your rights, please contact us:
Email:
[email protected]
Phone: +972 54 700 6453
Website: https://kloyz.io
You can also visit our
Legal Notice page for more information.