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Frequently Asked Questions
Quick answers to common questions
How do I create an account on Kloyz?
To create an account on Kloyz, you need to book a demo with a Kloyz sales representative. Click on the 'Book a demo' button present on all pages of the site. A member of our team will contact you to schedule a personalized demo and guide you through creating your account.
What features are included in the free trial?
The 14-day free trial gives you access to all Kloyz features (tenants, contracts, payments, maintenance, reports). After the trial, billing follows the published pricing on our Pricing page.
How do I reset my password?
You can reset your password by clicking on the 'Forgot Password' link on the login page. You will receive an email with instructions to reset your password.
Is Kloyz available in multiple languages?
Yes, Kloyz is available in French, English, and Hebrew. You can change the language at any time from your account settings in the application.
How do I add my first tenants?
After creating your account, go to the 'Tenants' section in your dashboard. Click on 'Add Tenant' and fill in the necessary information. You can also import your data from an Excel file.
Can I use Kloyz on mobile?
Yes, Kloyz is fully responsive and works perfectly on mobile devices. You can access all features from your smartphone or tablet via your browser.
How does billing work?
Billing is monthly. 1–15 apartments: minimum fee of ₪199/month. Beyond that, per-apartment pricing by tier on our pricing page. Over 200 apartments: custom quote.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from your account settings. You will continue to have access until the end of your current billing period.