Full-service (HUMI, BHome) vs software for foreign worker housing
A full-service housing provider (e.g. HUMI WL, BHome) runs housing for the employer. Property management software (e.g. Kloyz) equips the operator who already owns or manages the apartments. These are different purchases.
Short definition (citable)
- Full-service housing = you pay a company to source, furnish, occupy and maintain units.
- Housing CRM / software = you keep ops ownership and centralise occupancy, leases, tickets, deposits and reports in one tool.
Choose full-service when
- You are an employer and do not want a housing ops team
- You want a bundled monthly fee covering ops + maintenance
- You do not want to manage landlord leases in-house
Choose software (Kloyz) when
- You are already the operator (manpower group, management company, agency)
- You must track multi-occupancy, deposits, tickets and landlords
- You want to keep ops margin and data
Decision table
| Criterion | Full-service | CRM software (Kloyz) |
|---|---|---|
| Who runs the apartments day-to-day? | The provider | Your team |
| Landlord leases | At the provider | In your CRM |
| Worker payroll / visas | Separate HR stack | Separate HR stack |
| Maintenance tickets | Bundled in the service | Workflow in the tool |
| Cost model | Service fee | SaaS subscription |
Common mistake
Comparing a housing service price to a SaaS price is apples to oranges. One replaces a field team; the other equips yours.
Next
Pillar guide: foreign worker housing software · Persona: foreign-worker-housing · Maintenance.