Why WhatsApp fails for maintenance
Leaks and A/C failures get lost in chat threads. No ticket means no SLA, no photo proof for deposits, no quote trail.
The ticket journey in Kloyz
Report → ticket → photos & priority → vendor assign → quote → work → close & invoice. History stays on the apartment.
Vendor network
Specialties, areas, proposals and amounts on the ticket. Managers see the pipeline; agents see their scope.